We are taking steps to make sure we can continue to serve you and maintain the health and safety of our team as our nation deals with the COVID-19 pandemic.
Connecting with us
You can contact our team:
- By calling 866-217-9841, extension 6255 for our support team.
- By emailing clientservices@msicredit.com or info@msicredit.com.
Mobile Access
If you haven’t already done so, we highly encourage you to access your online account at portal.msicredit.com to help you:
- Track your progress
- Upload missing paperwork documents such as ID’s, proof of social, proof of address, etc.
- Upload results from the creditors, collection companies and bureaus
- Access our contact information
Protecting Our Team
Our office is currently implementing:
- A work from home strategy
- Practicing social distancing
- Deep cleaning our facilities
These changes have required adjustments for us and we appreciate your patience as you may experience higher than usual hold times when contacting us.
During this time we will not be taking in office appointments and highly encourage you to contact our team via one of the options above. We also will not be taking in office mail drop off and highly encourage the use of the new My Documents feature available in your Credit Portal. If you do not have the access to scan your documents you may also mail them physically to our address:
MSI Credit Solutions
12750 Merit Dr. Ste. 400
Dallas, TX 75251
Thank you for choosing MSI Credit Solutions. We are proud to be your solution for all your credit repair needs and know we will move through this challenging situation together.
All my best,
Ricardo Mendiola
President, CEO